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Cinnamon By The Bay strives to provide our guests with a safe environment that aligns with the Center for Disease Control's enhanced cleaning protocols for defeating COVID-19. These protocols, which we will monitor and adjust, assist in ensuring the health and safety of our guests.  Our process includes:


  • Cleaning – Prior to cleaning, used linens are placed in containers and removed from the room. Garbage is removed as well. Cleaning, is then performed, using CDC-approved disinfectant products, such as Lysol and Clorox. Once completed, dirty cleaning materials are placed outside the room. 


  • Sanitization – Hard and high touch surfaces (e.g., countertops, appliances, light/lamp switches, remotes, cabinet handles, doorknobs) are sanitized with disinfectant wipes/sprays. Soft furnishings (e.g., throw pillows, carpets, chair seats.) are sanitized using a disinfectant spray. 


  • Double-checking – A review of the rooms is performed to ensure nothing was overlooked.


  • Finishing Up – Fresh linens are placed in the kitchen and bathroom (e.g., oven mitts, towels, bath mats, shower curtains).  Beds are made with fresh bedspreads, shams, and linens. Bathroom/Kitchen supplies are replenished.

  • Entry door handles and lock are sanitized using a disinfectant wipe.


​To promote health and safety during this time, Cinnamon By The Bay:

  • Sanitizes all linens in a high-temperature wash

  • Requires face masks for guests, visitors, and staff in public areas

  • Has hand sanitizer available to guests & staff

  • Regularly sanitizes high-traffic areas

  • Offer contactless check-out

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